Frequently Asked Questions

We offer 12 months warranty on screen repair services. Warranty only covers any defect on the part, and We don't cover any physical for water damage to the repaired parts.

Mobile Expert technicians try their best to finish most of the repair in 30 minutes. Some repairs can take extra time; for example, motherboard and Data Recovery can take 1 - 3 Days.

Most Surface Pro or Surface Book, Laptop Screen replacements will be ready in 3-4 Hours 

We provide Samsung Genuine parts for all our Samsung Screen Replacement. Book Your Samsung Screen today!

According to Apple (A standard battery is produced to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions. The one-year warranty includes service coverage for a faulty battery.)

Most of the motherboard and data recovery repair will be ready in 1 - 3 days. In some cases, we have to arrange parts for the damaged motherboard, which might take some extra time.

Customer can bring their Phone into the Store without making the booking online, and we will take their details in the Store.

Mobile Experts accept mail-in repairs all over Australia; please book your device for mail-in repairs or speak to the Store where you want to send in your device.

Our technician does repair most type of Phone, and We have to arrange parts for some manufacture

Mobile Expert technicians don't restore customer data before they work on any device.

Data loss chances are minor on the events, but we recommend doing backup before the repairs.

iPhone repairs start from $69, also depends on what type of device you have or what kinds of repair are required. Please Click Here to check your estimate for your iPhone Or another device.

Repairs like Screen repairs, charging all simple part replacements will be ready on the spot. If we find out other issues or require particular part order, it will take an extra day.